About Heather / Mortgage Loan Advisor - Operations Manager

NMLS 1727666

Thanks for visiting my website. I started working in the mortgage industry in 2000 as a Loan Processor and left in 2012. I received my Bachelor’s Degree in Criminal Justice and went to work in Law Enforcement as a Corrections Officer at a Juvenile Hall. While on leave from a work injury, I decided to open my laptop and finally finish what I started years ago - I wrote a Mortgage Loan Processing Manual, which stirred up my passion to return to the mortgage industry in 2020.

I am currently an Operations Manager & Loan Officer in my home office of San Antonio, TX – our Branch office is in Decatur, GA. I help lead new Loan Officers and work closely with our Branch Manager on making sure all loans close on time. I have 3 children, Brittni, Sean and Faith, and two little granddaughters that I’m super proud of!

I enjoy going to work every day because I get to make sure our borrowers are at ease. This can be a stressful, yet super exciting, experience. When I bought my first home, my lender put me at ease, and I’ve always wanted my borrowers’ experience to be the same as mine!

I’m very excited to help you on this journey. I know how stressful this can be, but I will put you at ease each step of the way.